This article carefully explains each step of the Story. Do not proceed reading if you require only a mild hint or suggestion. Instead, look for the article with the word "hint" in the title.
This is a two player story. (You require one other player to complete this story. The other player can be the same or opposite gender as you.)
Click on the Writing Desk and click on Stories to show the list of available stories. Click on the title for "A Wretched Beginning".
You must meet the requirements for each story. In this case, you must not have no affection for anyone in particular. (This means you have not adjusted the slider towards "love" in your journal above 70% for anyone.)
If you meet all the requirements you wil be given the beginning of the story and can use the "Join" button to begin.
The Task List will now instruct you to read your mail. To do this, click on the "Read Mail" button in the Writing Desk window.
Read the letter to learn the story of your cousin's illness. You can save or delete it.
After you dispose of the letter you will be waiting for another player to join you. You will be matched with the next player who qualifies for the story and attempts to join. You will see "Waiting for player" in your Task List as you're waiting.
If you are the second player to join the story, you will also be asked to read your mail. Once the second player has joined and read the first letter both players will see that a second letter has now been delivered to each of them. Both players should read the second letter and save or delete it.
As your cousin has regretfully died you are instructed to find the funeral notice in the newspaper. Click on the News button in the Writing Desk and click on the article for the funeral notice.
You will now need to attend the funeral. Outside of Mrs. Hatch's cottage is a carriage stop. Take a carriage to the church graveyard. (There is another Knowledge Base article detailing how to drive a carriage if you have questions.) The graveyard is on the side of the church.
When both players have reached the funeral you will be prompted by the Task List to select someone of interest. Click on the other player on the story with you. You may need to click on a few different people to figure out who is your mystery match!
After selecting the correct person you are then prompted to smile at them. Type "/smile" (without the quotes) in chat.
Both characters will have successfully completed the story after either of them smiles at the other.