This article carefully explains each step of the Story. Do not proceed reading if you require only a mild hint or suggestion. Instead, look for the article with the word "hint" in the title.
This is a single player story. (You do not require another player to complete this story.)
Mrs. Hatch has lost her handkerchief and requests your assistance in locating and returning it to her. The handkerchief will appear in one of four locations on the ground level of her cottage at random. It will never appear upstairs or outside of Mrs. Hatch's cottage. The handkerchief itself is a small square of off white fabric with a slight warm sparkle.
The first location is in the parlor, across the room from Mrs. Hatch.
The next location could be in the entry, on the stairs.
The next location is also in the entry, to the right of the doorway leading from the entry into Mrs. Hatch's parlor.
The final possible location could be in the sitting room with the pianoforte. Check the fabric covered chair in the back left corner of the room.
If you do not see the handkerchief in one of these four locations the game servers may be experiencing difficulty. Please contact Customer Service for us to investigate.
Once you have located the handkerchief left click on it to pick it up. The handkerchief should disappear. Your Task List will update to show you need to "Return the handkerchief to Mrs. Hatch".
Go back to the parlor room with Mrs. Hatch standing by the window. Left click on her to target her character. (If you are new to this story your Magazine button, the "?" symbol, will be glowing. If you left click on the button the magazine will also tell you the next steps in this introductory story.)
You must now give the handkerchief to Mrs. Hatch. It's currently in your inventory, in your "Purse". (This may not be the final name of this inventory slot.) Left click the trunk icon to the upper right of your character portrait to review your current inventory. The character portrait is the cameo in the upper left of your game screen.
Click "Purse" to open the purse. You should see the handkerchief. Click the handkercheif to select it and click the "Give" button.
Mrs. Hatch should politely thank you for your assistance and send you on your next adventure to help Shepherd Brimley. You know you have successfully completed this story by seeing the yellow text in the chat window: "Congratulations: You have completed The Lost Handkerchief Chatper 1".