There are a few ways you can get in contact with us or discuss ideas with other players:
You may email firstname.lastname@example.org for any account assistance, game problems or feedback.
On our website and Knowledge Base is a support form (lower right corner of the screen) that will send in a ticket. This is the same as emailing email@example.com directly so please use whatever method is best for you.
If you'd like to discuss your feedback/problems with other players we encourage you to use our forums: http://everjane.com/forum
This is also a great place to get to know other players and continue developing your character through letters and stories. We've seen such great, creative character biographies and other written works we're already so proud of.
Whatever method you choose, do not hesitate to contact us. We'll respond to your inquiry as soon as possible. We hope to always respond within 24 hours. If the volume of requests is too high for our small team to manage we'll notify you of any delays on our website and in the automated email response.